Junior Support Team Member at Queer Networks, Inc.

See all the jobs at Queer Networks, Inc. here: http://hornet.recruiterbox.com/jobs

Junior Support Team Member

The Philippines | Operations - Support - Moderation | Contract | Fully remote

Junior Support Team Member

Queer Networks builds Hornet as a safe digital home for LGBTQ+ people. With over 100 million users worldwide, we are growing fast and looking for a Junior Support Team Member to join our Moderation Team and help keep the platform safe and welcoming.

More information at hornet.com

Your Tasks

Moderate user-generated content and profiles, including rejecting or editing content that doesn’t meet our guidelines.
Review user reports and take appropriate action.
Support our livestreaming product, Hornet Live.
Create FAQs and assist with translation tasks.
Detect and remove spam.
Identify users at risk and respond appropriately.

Your Profile

Strong written English and the ability to understand instructions clearly.
Consistent judgment and attention to detail.
Ability to manage your workload independently in a repetitive and focus-heavy role.
Comfortable working with adult or sensitive content.
Reliable team player who feels at ease in a fully remote environment.

Requirements

Desktop or laptop computer with a stable, fast internet connection.
Ability to work remotely, including possible night shifts depending on your timezone.
A private workspace is required due to the nature of the content.

Hours and Contract

One-year contract with the possibility of extension.
Full-time commitment of 40 hours per week, including weekends.
This is an entry-level role with a fixed monthly compensation of USD 550 and requires full availability.

What We Offer

The opportunity to support a safer space for the global LGBTQ+ community.
Fully remote work environment with flexible setup.
Annual team meetups in attractive locations.

If you’re interested, we welcome your CV, a brief motivation letter, and any relevant references.
We value diversity and are committed to maintaining an inclusive workplace where all team members can thrive.

Application Form

First Name *

Last Name

Email *

LinkedIn Profile

Twitter Handle

Website / Blog / Portfolio

Hornet Username

Please check to confirm which languages you are fluent in (written/spoken). *

If you are fluent in any other languages, please state these here

Are you currently a student, working or unemployed? *

If you are a student or working, how many hours per week do you study/work? *

If you are a student or working, will you leave your studies/job if you are hired for the Hornet position? *

If currently employed, what is your monthly salary (in USD)? *

The expected compensation will be $550 USA Dollars per month. Please confirm that this is acceptable to you. *

Upload Resume / Curriculum Vitae *

Why do you think you are a good fit for this role? (Min 150 words, Max 350 words) *

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Application Form